Latest Guidelines on Cleaning Protocols and Social Distancing

June 6 2020 | Whats New

COVID-19 SAFETY PROTOCOLS

Gray Line New Orleans

06/05/20)

All Tours

  • We will adhere to all required local, state and federal governmental and industry standards on all tours/transportation we operate. 
  • Temperature checks (using hand held digital thermometers) will be conducted on all guests before boarding any vehicles and before departing on any walking tours.  If a temperature reading is 100.4°F or higher, the guest will not be allowed on the tour.
  • Temperature checks will also be conducted on our Gray Line employees and guides at the beginning of each day/shift.  If a temperature reading is 100.4°F or higher, the employee or guide will be sent home and will comply with Louisiana Department of Health guidelines before being allowed to return to work.
  • Drivers will wear a mask except when speaking. 
  • Guests are required to wear masks at the start of each tour. 
  • Guests (or groups of guests) will practice social distancing by staying 6’ apart throughout all tours. 
  • Hand sanitizer will be available to guests and Gray Line staff on all tours.

Walking tours

  • Guests and guides are not required to wear a mask outside on walking tours as long as they practice proper social distancing.

Vehicle transportation/tours

  • Guests are required to wear a mask when on a vehicle except when asking a question or eating or drinking.   Our drivers/guides will encourage all guests to wear a mask but will not become confrontational or argumentative with guests who do not wish to wear a mask after boarding.
  • Guests will be seated with 2 empty rows of seats between them.  Groups of 3+ guests will be seated together across the aisle from one another, if they so choose.
  • Gray Line staff will wipe down metal and hard surfaces between tours/transportation.