COVID-19 Update for Guests

March 11 2020 | Whats New

We are open for business as usual and welcome you to New Orleans! 



The Center for Disease Control and Prevention (CDC) and the World Health Organization (WHO) are responding to an outbreak of respiratory disease caused by a coronavirus. The virus has been detected in numerous locations internationally, including in the United States.  Please visit the CDC web site and the   WHO web site for up-to-date information.

COVID-19 Human Coronaviruses are common throughout the world. The most recent Coronavirus, COVID-19, was first identified in Wuhan, China, and is associated with mild-to-severe respiratory illness with fever and cough. Most people in the United States will have little immediate risk of exposure to COVID-19.

At Gray Line New Orleans, the health of our employees and guests is paramount.  While there have been no reported cases of the virus in our operations, we are closely monitoring updates regarding COVID-19 cases and following guidelines from CDC, WHO and the local health department to make sure our policies and procedures meet or exceed their guidelines.

Gray Line New Orleans has always operated and maintained cleanliness and hygiene procedures to ensure sure quality and the safety of our guests. We have enhanced our cleaning procedures and elevated the cleaning and sanitizing frequencies to include spraying with a bleach disinfectant and wiping high touch areas such as handrails, seats, arm rests and other surfaces throughout our vehicles.

At our Lighthouse Ticket Office at the Toulouse Street Wharf, we have also implemented additional cleaning procedures of our countertops (exterior and interior) with a bleach disinfectant wipe down throughout the day in addition to a sanitizing wipe down of the credit card swipes/keyboards on exterior counters throughout the day.  


There are simple things you can do to help keep yourself and others healthy and protected against COVID-19:

  • Avoid close contact (such as handshakes, hugs etc.) with people, especially those who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently touched objects and surfaces.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.